With constant effort to increase operational efficiency and competitiveness in the market, Nam Hai ICD has identified a direction to make the difference: reorganizing the operational activities of Nam Hai ICD and satellite depots to increase flexibility, in order to well meet the demands of customers; improve the quality of inspection services, cleaning and repairing; deploying the field customer service staff and the 24/7 Log-team model; connecting ICD internal staff with shipping lines and customers; focus on implementing the 5S program and initially getting good results… Thereby, Nam Hai ICD not only well maintains the companionship of traditional customers, but also attracts the support of new customers who believe in reputation, capacity and service quality of Nam Hai ICD.
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